Manager Response:

Thank you for your five-star review of Edgewater Inn 101! We’re so happy to hear that you loved your room and had an enjoyable stay with us here in beautiful downtown Charlevoix. It’s always wonderful to know that our guests appreciate the comfort, cleanliness, and charm of our lakefront accommodations. Edgewater Inn’s location on Round Lake offers one of the best views in Northern Michigan — guests love watching the sailboats and yachts pass through the channel and seeing the iconic drawbridge in action right from their private balconies. Each condo at the Edgewater Inn is individually owned and designed to create a relaxing, home-like atmosphere while offering all the conveniences of a boutique hotel. From cozy living areas and fully equipped kitchens to resort-style amenities like our indoor/outdoor pool, hot tub, sauna, and fitness area, every stay is meant to be as comfortable as possible. Daily housekeeping and friendly front desk staff available until 10 p.m. help make every visit seamless and stress-free. Our location just steps from downtown Charlevoix means you can easily walk to local restaurants, unique shops, the marina, and Lake Michigan’s sandy beaches. Whether you’re here for a peaceful weekend getaway or a summer adventure, the Edgewater Inn combines convenience, comfort, and scenic beauty perfectly. We’re delighted you enjoyed your experience and truly appreciate your kind words. Thank you for choosing Northern Michigan Escapes and the Edgewater Inn for your stay — we look forward to welcoming you back soon for another relaxing visit overlooking Round Lake.

Manager Response:

Thank you so much for your five-star review of Edgewater Inn 101! We’re delighted to hear that you enjoyed your stay, found the finishes comfortable, and that the excellent views made this unit your favorite on the property. Feedback like yours is invaluable to us because it not only highlights what guests love most but also helps us identify areas where improvements can be made. We’re especially glad you noted the stunning views. One of the best features of Edgewater Inn is its prime location on Round Lake in downtown Charlevoix. Guests love being able to watch boats come and go from the marina, see the Beaver Island ferry depart, and enjoy the activity of the iconic drawbridge—all from the comfort of their private balcony or patio. Those views, paired with the convenience of being steps away from restaurants, boutique shops, art galleries, and Lake Michigan beaches, make our lakefront lodging truly unforgettable. At the same time, we sincerely appreciate your honest comments regarding the kitchen and closet setup in Unit 101. We understand how frustrating it can be to have limited kitchen supplies or minimal closet space, especially when guests are planning longer stays. Your mention of just four hangers and limited dishes and glasses is very helpful feedback. We’ll be sharing this with the property owner and our management team so that additional supplies and upgrades can be considered to enhance comfort and convenience for future guests. Despite these limitations, we’re thrilled to hear that the overall finishes of the unit felt comfortable and welcoming. Our professional housekeeping staff takes pride in ensuring every condominium is spotless, and our management team works closely with owners to encourage thoughtful updates and improvements so that guests always feel at home. Thank you again for choosing Northern Michigan Escapes and Edgewater Inn 101 for your Charlevoix getaway. We’re so pleased to know this unit still stands out.

Manager Response:

Thank you so much for sharing your thoughtful feedback. We're thrilled to hear you had a wonderful stay and that our team, especially Lana and Veronica, helped make your experience even better. Providing warm, attentive service is a top priority, and we’re glad it showed. It's also great to know your condominium was clean, comfortable, and offered relaxing views and amenities. We work hard to maintain high standards and create a peaceful Northern Michigan escape. We do sincerely apologize for the inconvenience with the refrigerator and freezer. Losing food is frustrating, and we’ve escalated this issue for immediate attention. It will be fully addressed before your return in August, and we appreciate your understanding. Regarding the spider issue, thank you for pointing it out. While nature can occasionally find its way inside, we’ll ensure additional treatment and a detailed inspection occur to prevent future concerns. We’re so grateful you’ve already booked two more stays this year—it truly means a lot. Please don’t hesitate to reach out if we can do anything to enhance your next visit. We’re looking forward to welcoming you back and delivering an even better experience.

Manager Response:

Thank you so much for your glowing five-star review! We’re absolutely thrilled to hear that your stay at Edgewater Inn, especially in Unit 101, was such a memorable and breathtaking experience. Your kind words mean the world to our team, and we’re so happy we could provide the getaway you were hoping for. It’s wonderful to know that our customer service stood out to you as top-notch. From the moment you arrive, our goal is to make every guest feel welcomed, well taken care of, and completely at ease. We’ll be sure to share your compliments with our staff—they’ll be delighted to know their efforts helped make your visit extra special. Unit 101 truly is a gem at Edgewater Inn, and we’re thrilled it left such an impression on you. The tasteful décor, cozy and inviting atmosphere, and spotless condition of the condo all combine to create a home-away-from-home that lets you truly relax and enjoy your time in Charlevoix. And those views—there really is nothing like looking out over the water, watching boats pass through the channel, and soaking in the beauty of Northern Michigan sunsets right from your own patio. It’s an experience guests remember long after they leave, and we’re so glad it was the same for you. Thank you again for your heartfelt recommendation and for sharing what made your stay so special. We’re honored to know you’ll be returning, and we can’t wait to welcome you back to Edgewater Inn 101 for another cozy, relaxing, and unforgettable waterfront escape.

Manager Response:

Thank you for the five-star review! We're so glad the property was perfect for your needs. We hope to host you again soon!

Manager Response:

Thank you for your great review! We're so glad to hear you enjoyed the convenient location, great parking, and beautiful views. It’s wonderful that you took advantage of the two decks and appreciated the bright, ground-floor access. We'd love to welcome you back for another stay soon!

Manager Response:

Thank you for the kind and thoughtful review! We're so glad you had a comfortable and relaxing stay, and it’s wonderful to hear our staff made such a positive impression. We're thrilled the views and atmosphere made your visit enjoyable enough to extend your stay. It was a pleasure to host you, and we hope to welcome you back again soon!

Manager Response:

Thank you for your fantastic review! We’re so glad you found the home clean and comfortable and enjoyed your stay. We appreciate your feedback on the beds and the driveway—our unique location definitely brings some winter adventure! We’d love to welcome you back again, any time of year. Safe travels!

Manager Response:

Thank you so much for your loyal support and for taking the time to share your feedback! We’re thrilled to hear that this condo is one of your favorites and that you've enjoyed many stays here. Your feedback about the cleaning, floors, rugs, and kitchen items is incredibly helpful, and we’ll make sure to address these areas to ensure future stays are even better. We appreciate your suggestions about upgrading the paper products in the building as well. We look forward to welcoming you back for your next visit and providing an even more enjoyable experience!

Manager Response:

Thank you for your feedback! We're delighted to hear that you enjoyed the beautifully appointed unit and the outstanding views. We appreciate your constructive comments about the kitchen resources and the early morning noise. We’ll look into improving these areas and making sure future renters are aware. Your feedback helps us make the experience even better, and we hope to welcome you back for another great stay!

Manager Response:

Thank you Otto for the AMAZING REVIEW!! We look forward to your next visit! Rose

Manager Response:

Hi Craig, Thank you for staying with us and leaving a wonderful review! I am so glad that you had a great trip and that you are a loyal guest of ours. I hope that you have your next year vacation already all planned out! If there is anything that we can do to help you, please feel free to contact our front desk directly. Kindly, Autumn Adams - NME Team Member

Manager Response:

Hello Denise! Thank you so much for taking the time to leave a review. I am so happy to share your comment about the staff at Edgewater Inn. We look forward to your next visit to Charlevoix and beautiful Round Lake. Rose

Manager Response:

Heather, Thank you for the great comments.

Manager Response:

Thank you for your review Carol! We appreciate any and all feedback from all of our valued guests. I apologize for your experience. That is not how we would like to be remembered. Unfortunately the cots that were there were old, beat up, and literally falling apart and we decided to not replace them as each untit has a queen size pull out couch. I would like to make sure that your next booking is the 5 star stay you deserve, please call the front desk so we can go over your options of other units including a 2 bedroom unit that will comfortably sleep up to 6 people. Rose GM

Manager Response:

Hello Dana, thank you for taking the time to leave a review. We appreciate your feedback. Starting in 2024 we are offering a 15% discount on 7 night stays during May-October, call the front desk to book. We did get the hot water heaters repaired, so there is sufficient hot water for every unit on that floor! As housekeeping is not an additional charge, we are unable to give discounts. But there is a Maid Service and a Do Not Disturb door hanger in each unit so you do have the option to opt out of housekeeping. Please give the front desk a call to book your next stay so we can ensure you have the 5 star service we strive for. Rose

Manager Response:

THANK YOU Amy for the AMAZING review! 101 is a beautiful condo, being so close to downtown Charlevoix is definitely a bonus. We look forward to your next visit. Rose

Manager Response:

Hello Kim, Thank you for the review. Rose.

Manager Response:

Thank you for the good review Faith! We appreciate your feedback! Rose

Manager Response:

Hello Jamie! WE ARE SO HAPPY YOU INCLUDED US IN YOUR SPECIAL DAY! So happy you had a great experience and we would LOVE to have you back on your anniversary! Rose GM

Manager Response:

Sergon, Thank you so much for the stellar review! We are honored to be counted among the best you have ever stayed in. We strive to make guests feel at home and comfortable. We look forward to your next visit! Rose

Manager Response:

Hello Dana, Thank you for your feedback. We strive to be attentive to the needs of each guest. Rose

Manager Response:

Amy- We are so glad that you enjoyed your stay at the Edgewater Inn. Thank you for the positive reviews. Hope to see you back again soon! Sincerely, The Edgewater Inn Management Team

Manager Response:

Alicia- Thank you for the positive reviews. I am glad that you enjoyed your stay. We hope to see you again. Sincerely, The Edgewater Inn Management Team

Manager Response:

Steven- Thank you for the positive reviews. I am glad that you enjoyed your stay. We hope to see you again. Sincerely, The Edgewater Inn Management Team

Manager Response:

Laurie- Thank you for your positive review and we are so happy that you enjoyed your stay. I am glad that the room worked for you. Hope to see you again! Best, Ronica Neuhoff General Manager

Manager Response:

Hi Melinda, Thank you for the positive review! We are so happy you enjoyed your relaxing stay with us. We certainly look forward to seeing you in the near future. Sincerely, The Edgewater Inn Management Team

Manager Response:

Hi Ken, Thank you for the positive review! We are so happy you enjoyed your relaxing stay with us. We certainly look forward to seeing you in the near future. Sincerely, The Edgewater Inn Management Team

Manager Response:

Thank you Melinda for your 5-Star Review! We're so glad you enjoyed your stay and we hope to see you next season! Sincerely, The Edgewater Team